Transferring your Fan Tokens and $CHZ out of the Socios.com App
There are several of options available to transfer out your Fan Tokens and $CHZ from the Socios.com App.
If you haven’t already, you will need to open an account with Chiliz.net, Binance, FTX, Crypto.com or any other cryptocurrency exchange that supports $CHZ or Fan Tokens.
When withdrawing Fan Tokens and/or $CHZ from Socios.com please carefully read below and follow the steps:
Withdrawing your $CHZ
If the wallet you are withdrawing to is not ERC-20 on the Ethereum Mainnet, your tokens will be lost and they will not be recoverable.
Withdrawing your Fan Tokens
- Withdraw your Fan Tokens to third-party exchanges that list Fan Tokens. For a full list of where each Fan Token is listed please tap here. All Fan Tokens are listed on Chiliz.net.
- You can only withdraw Fan Tokens from the Socios.com app to addresses that support Chiliz Chain.
- Send Fan Tokens to external wallets such as Metamask, Trust Wallet, ZenGo and hardware wallets for example Ledger or Trezor.
- Send Fan Tokens from your Socios.com wallet to Binance Smart Chain (BSC) addresses as any tokens sent to a BSC address will be permanently lost.
- Please note: Fan Tokens sent to an incorrect address will be lost and non-recoverable.
- Please note: Fan Tokens sent to an incorrect address or to another exchange where they are not listed will be lost and non-recoverable.
Remember that it is your responsibility to verify whether Fan Tokens can be sent to a third-party exchange and to provide and verify address details.
Here are the steps to withdraw from the Socios.com App:
Step 1: Login to your Socios.com account and tap “Wallet”.
Step 2: Tap “Withdraw”.
Step 3: Choose a token and enter the amount you want to withdraw (notice the dropdown box by tapping CHZ).
Step 4: Select which token you wish to withdraw.
Step 5: Type the amount of tokens you wish to withdraw and press ‘proceed’.
Step 6: Add a new recipient and enter the name of the recipient. This will make multiple withdrawals much faster.
Step 7: Go to your wallet in your 3rd party exchange account and copy the deposit address. Make sure you choose ETH Network (ERC-20) as a network
Step 8: If you are withdrawing Fan Tokens, please make sure the exchange you are depositing to has support for the Chiliz Chain. (if you are withdrawing CHZ make sure it is an ERC-20 address)
Step 9: Paste your ERC-20 or Chiliz Chain address on the recipient page & tap add recipient.
Step 10: Tap the recipient that you just added.
Step 11: Tap proceed (note, if you have set up a withdrawal password, you will be prompted to enter it here).
Step 12: After reading the final notice tap "Confirm and Withdraw".
Step 13: Depending on network congestion, your tokens should arrive at the destination in minutes.
How do I get my withdrawal address?
This process is similar to most exchanges however there may be slight variations from exchange to exchange.
Step 1: Login to the exchange account.
Step 2: Go to your wallet.
Step 3: Find Chiliz or the Fan Token you want to withdraw from your Socios.com wallet and click deposit.
Step 4: Click copy and paste your address into the Socios.com app.
Binance withdrawal address
If you’re withdrawing to a Binance account you can follow this guide on how to get your withdrawal address here.
For Chiliz make sure you choose ERC-20 Main network.
For Fan Tokens make sure you select Chiliz Chain Network.
Do not select the Binance Smart Chain (BSC) address, BSC addresses are not supported on the Socios.com app and your tokens will be permanently lost.
Please note: Fan Tokens sent to an incorrect address or to an exchange which does not support Chiliz or Fan Tokens will be lost and non-recoverable.