What is a Locker Room?
A Locker Room lets you lock your Fan Tokens for a set time to earn in-app rewards, like NFTs or Reward Points. Your locked tokens can still be used for app activities such as voting and predictions, so you keep earning Reward Points while engaging with your teams.
What are Locked Locker Rooms and Flexible Locker Rooms?
There are two ways to participate in a Locker Room:
Locked Locker Room: Lock your Fan Tokens until the campaign ends to receive your Reward immediately. During the lock period, your Fan Tokens can't be sold or withdrawn but can still be used for activities like voting and predicting. Once the campaign ends, your tokens become tradable again.
Flexible Locker Room: Lock your Fan Tokens with the option to unlock them anytime. You earn the Reward only if you don’t unlock them before the end of the Locking Period. Like the Locked option, your tokens can't be sold or withdrawn during the lock but can still be used in app activities. If you unlock early, you lose the Reward, but your tokens become tradable right away.
Can I withdraw my NFT?
In case of a Locked Locker Room the NFT is eligible for withdrawal immediately after locking your Fan Tokens.
In case of a Flexible Locker room the NFT is eligible for withdrawal immediately after the Locking Period ends.
Collecting Reward Points
Reward Points earned, along with your main reward, are tied to your Socios.com account and can be used for Fan Rewards. They cannot be transferred or traded, even if you transfer your NFTs.
If a NFT displays Reward Points, it's for informational purposes only. Transferring the NFT does not transfer the Reward Points, which remain with the original owner.
Can I transfer my Reward Points?
No, Reward Points cannot be transferred. If you transfer a NFT, only the ownership of the NFT changes, not the Reward Points. They remain with the original owner and cannot be moved to another account.
Where can I view my Reward?
If you participated in a Locked Locker Room:
- NFT: Go to "Wallet" > "NFTs" section.
- Reward Points: Go to "Wallet" > "Fan Tokens" section.
If you participated in a Flexible Locker Room:
- NFT: Go to "Wallet" > "NFTs" section. The reward will appear greyed out until your participation is complete.
- Reward Points: Go to "Wallet" > "Fan Tokens" section after successfully completing the campaign.
How do I unlock my Fan Tokens or cancel my Locker Room participation?
If you have engaged in a:
- Locked Locker Room: Your participation cannot be canceled, as Fan Tokens are committed until the campaign ends. Tokens will unlock automatically at that time. To check the unlock date, go to "Wallet" select the partner card, and view the "Locker Room" section.
- Flexible Locker Room: Go to "Wallet" click on the partner card, and find the "Locker Room" section. Click on the "Flexible Locker Room" card or "Click to Unlock" button, follow the steps, and confirm. It may take a few minutes for your Fan Tokens to become tradable again.
What is the Opt-in period, and how long can I participate?
The Opt-in period is the time window, usually around two months, when you can join the campaign by locking your Fan Tokens. After this period ends, participation is no longer possible.
Can I unlock my tokens if I choose the Flexible Locker Room, even after the Opt-in period has closed?
Yes, with the Flexible Locker Room, you can unlock your tokens anytime, even after the Opt-in period ends, giving you full control over your Fan Tokens.
What should I consider before withdrawing my NFT, and which wallets or marketplaces support Chiliz Chain?
NFTs are minted on the Chiliz Chain. Ensure your destination wallet or marketplace supports Chiliz Chain before withdrawing.
Currently, OpenSea does not support Chiliz Chain, but Metamask does. You’ll need to add the Chiliz Chain network to Metamask or any compatible wallet to view your NFT.
Here is some information that might help you:
- MetaMask doc: How to add a custom network RPC
- Chiliz doc: Connecting to the Chiliz Chain
If you withdraw to an unsupported platform, asset recovery cannot be guaranteed. Always verify compatibility before proceeding.
How many Fan Tokens do I need to lock in order to receive a NFT and/or Reward Points, and what are the requirements for each class?
The required number of Fan Tokens varies depending on the campaign and class. Check the main page of each campaign for specific details.
Note: Benfica & Chivas Fan Tokens are not eligible for Locker Room as they are non-tradable. Additionally, any Fan Tokens on hold cannot be used for this campaign.