How do I verify my identity?

  To send $CHZ and trade Fan Tokens on the Socios.com app you need to submit documents and verify your identity.

Follow these steps to complete this verification step.

• Tap the 'profile icon' in the top left corner.
• Tap the 'Personal Verification' tab.
• Tap the 'Verify your identity' tab.

You will need to fill in your personal details such as full name and surname, date of birth, and nationality. Once you have filled in your details tap the 'Proceed' button.

In this section, you will need to choose which identity document you will take photos of and upload. You can choose one of these options;

• Driving license
• ID Card
• Passport

Once you have chosen your identity document, fill in your document details and tap the 'Proceed' button.

Next, choose the 'Use camera' option to access the built-in camera function. You will need to give the Socios.com app permission to access your camera to use this feature.

You will now need to take a selfie with your identity document and photos of your document. Make sure to follow these steps during this process.

If you are taking photos of your Driving license or National ID card.

• Take 1 selfie with your document. Make sure your face and all details on your document are clearly visible. Be careful not to cover any details with your fingers.

• Take 1 clear photo of the front of your document. The photo should be bright and clear and all corners of your document are visible.

• Take 1 clear photo of the back of your document. The photo should be bright and clear and all corners of your document are visible.

If you are taking photos of your Passport.

• Take 1 selfie with your document. Make sure your face and all details on your document are clearly visible. Be careful not to cover any details with your fingers.
• Take 1 clear photo of the page which shows your photo and your personal details. The photo should be bright and clear and all corners of your document are visible.

Here are a few extra tips to follow when taking photos of your identity documents

• Make sure the details and all 4 corners of your document are fully visible.
• Documents are not mirrored.
• Switch off your flash to avoid glare in your photos.
• Make sure your document is not expired.
• You are over the age of 18.

Our verifications team will review your documents and contact you once they have been verified or if further documentation is needed.